Marketing and reputation
Fill units, and keep a good name
Ready units posted, campaigns sent, lost leads approached again at the right moment, and every new review collected with a reply drafted for your approval.
Reputation
Every review answered, in your voice.
New reviews arrive in one place with a reply drafted from what actually happened. Someone approves or edits it, and it is posted.
- Reviews from one place
- Replies drafted, approved by a person
- Patterns across reviews surfaced monthly
“Maintenance fixed my heat the same night I texted. Office staff are friendly, parking can be tight.”
m.Reply drafted · waiting for approval
Thank you for the kind words about the team. We hear you on parking and are looking at the evening overflow lot. Stay warm this winter!
Lost leads
The prospect who went quiet gets a second chance.
Leads that stalled are approached again when something changes, like a new unit that fits what they asked for, instead of being forgotten in a list.
Resident · B-204SMS
Is the pool open this weekend?Prospect · Dana R.Call
Asked about two bedrooms in NovemberResident · D-114SMS
Water under the sinkProspect · Omar K.Web
Do you take cats?Resident · A-015Call
Wants to talk about renewalMore in Marketing and reputation
Ready units posted
Units that are ready but not listed are flagged each morning.
Campaigns
Text campaigns to prospects and residents, with replies landing in the same inbox.
Collateral in one place
Floor plans, photos and brochures ready to send from any conversation.
Marketing and leasing report
Where leads came from, what they cost and which ones signed.
Questions operators ask
Does Multiz post reviews replies on its own?
No. Replies are drafted; a person approves before anything is posted.
Can campaigns go to residents too?
Yes, with the consent rules for texting respected.
Do we need a new listing site?
No. Multiz works with where you already list.