Multiz
Sign in

The operating system for the properties you already run

Leasing, maintenance, renewals and resident communication, worked by agents, on top of the software a property already has. Whatever kind of home it is.

How it works
m.Last night10:41 pmLeasingEnquiry about the 2-bed on NorthfieldAnswered, qualified, tour booked for Thursday 6:30 pm
An apartment community at dusk, street lights on and windows lit.

It runs the property while you sleep.

What the log shows in the morning. Open any line to read what was said.

Illustrations of how the agents behave. Anything an agent should not decide goes to a person instead of being improvised.

One system, every kind of home.

The same operation underneath, in the words each property already uses.

units · residents · leases · turnsApartments and multifamilyLeasing, renewals, rent and maintenance for garden, mid-rise and high-rise communities.See how it runs
Senior living
Student housing
Affordable
Single-family
Mixed-use

The other half of the operation.

Leasing fills a unit once. Maintenance decides what the year costs, and it runs on the same system rather than beside it.

  1. 01

    A call at 2am reaches a person

    An out of hours emergency is answered and triaged, then escalated on until somebody picks up.

  2. 02

    Work orders route themselves

    A request lands and goes to the technician who covers that building, without a coordinator retyping it.

  3. 03

    Technicians work off the board

    Steps get ticked as the work happens, so the board shows where a job actually is.

  4. 04

    Turns are tracked to ready

    Move out to rent ready is followed as the sequence of real jobs it is, and the date comes out of the work.

The stack you already run

Nothing moves.

Most systems in this category want to be the system of record, which means moving your data onto them. Multiz connects to the accounting, listings, phone, messaging and leasing software a property already pays for, and does the work that used to happen between them.

Works alongside

Property management softwareAccountingCRMLeasing and documentsEmail and calendarPhone and messagingListings

Your system of record stays where it is. Multiz operates on top of it.

What it does on an ordinary Tuesday.

An unattended leasing office desk in morning daylight, a multi line telephone on the hook beside a closed laptop.
The leasing lineA Multiz voice agent answers the phone, qualifies the caller and books the tour.
Residents outside a three storey apartment building on a bright afternoon.
Every conversation after itAgents text prospects back. First touch, follow ups, and booking the tour, without anyone retyping a name.
A maintenance technician walking an exterior breezeway in daylight, tool bag in hand.
The work behind the doorsMaintenance, renewals and resident requests run in the same system as leasing, not in a spreadsheet beside it.

Questions operators ask

Do we have to switch property management systems?

No. Your system of record stays where it is, whichever one you run. Multiz works on top of it and does the work that used to happen between systems.

What happens with an emergency or a medical call?

It goes to a person. Emergencies are escalated to your on-call until somebody picks up, and anything an agent should not decide is handed to your team instead of improvised.

What kinds of properties is it built for?

Apartments and multifamily, senior and retirement living, student housing, affordable housing, single-family and build-to-rent, and mixed-use. The operation underneath is the same; the words change.

How long does setup take?

Most properties start with the phone line and resident texting in the first weeks, then add maintenance, renewals and reporting.

Who sees our data?

Your team, with roles you control. Owners and investors see only their own properties.

m.Built by operators

Built by operators. See it on your own buildings.

Multiz is the software we built to run a multifamily community, and we use it every day before anyone else does.